9pgm Terms & Conditions and Terms of Service Agreement

1.1 What "Service" Means

In this document, "Service" and "Platform" refer to the 9pgm website and all related digital platforms. "Player" and "you" refer to any person who uses the Service in any way, directly or otherwise.

1.2 Effect of the Agreement

By registering an account on the 9pgm platform, you confirm that you have read and agreed to these terms and conditions. This agreement constitutes a legally binding arrangement between the player and 9pgm. If you do not agree to these terms, you must not continue using the platform.

1.3 Language

The official language of these terms and conditions is Burmese. If there is any conflict between a translation and the Burmese version, the Burmese version will apply.

2.1 Information Required to Open an Account

Each player may only open one personal account. When registering, you must honestly provide the following information:

• Your correct name, date of birth, and contact details
• Your personal phone number or email address
• A payment method that you use yourself

Accounts opened with false or fake information may be closed without prior notice, and any funds in those accounts will not be returned.

2.2 Single Account Policy

A person may not open a second account from the same family, IP address, or payment method. If a second account is found, bonuses will be cancelled and the account may be closed.

2.3 Account Security

Your password and OTP codes used to access your account must be kept confidential and must not be shared with anyone. If a third party makes any activity on your account, you as the player are responsible. If you suspect unauthorised access to your account, contact us immediately via Live Chat.

3.1 Age 21 and Above Requirement

9pgm services are available to persons aged 21 and above only. Anyone under 21 is not permitted to open an account, deposit, or play on the platform.

If it is found during verification that a player is under 21, the account will be closed immediately and any balance in that account will not be refunded.

3.2 Age Verification

9pgm reserves the right to verify a player's age at any time. Withdrawals may be temporarily suspended until verification is complete.

4.1 Deposits

Payment methods eligible for bonuses at 9pgm are KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer.

• Minimum deposit amount: 3,000 Ks
• Deposits must be made from your own account only
• Third-party payments are not accepted
• Withdrawals are only allowed using the same method used to deposit

4.2 Withdrawals

KYC (Know Your Customer) verification must be completed before withdrawals can be made.

• Minimum withdrawal amount: 10,000 Ks
• Withdrawal processing time: 15 minutes to 2 hours (under normal conditions)
• Withdrawals are processed in Myanmar Standard Time (MMT, UTC+6:30)
• Funds will not be transferred to a second account or a third party's bank account

4.3 Source of Funds Policy

Players must confirm that all funds deposited on the platform come from a legitimate source. Depositing funds from investments, loans, or suspicious sources is strictly prohibited.

5.1 Welcome Bonus

On your first deposit at 9pgm, you can receive a 200% bonus on your deposit amount, up to a maximum of 200,000 Ks.

To withdraw the bonus, a wagering requirement of 20x the bonus amount must be met.

• Deposit 20,000 Ks → Bonus 40,000 Ks → Balance 60,000 Ks → Wagering requirement 40,000 Ks × 20 = 800,000 Ks
• Deposit 220,000 Ks → Bonus 200,000 Ks → Balance 420,000 Ks → Wagering requirement 200,000 Ks × 20 = 4,000,000 Ks

5.2 Bonus Usage Rules

• Bonus funds cannot be withdrawn until the wagering requirement is met.
• Winnings from a bonus will only be released after the wagering requirement is fully completed.
• 9pgm reserves the right to determine which games the bonus can be used on.
• Bonus funds cannot generate further bonus (a bonus cannot build on a bonus).
• If the wagering requirement is not met within 7 days of receiving the bonus, the bonus will be forfeited.

5.3 Bonus Abuse

Using multiple accounts to claim bonuses, colluding with others to abuse bonuses, and any strategy designed to generate losses from your own bonus may result in bonus cancellation and account closure.

5.4 VIP Program

9pgm has 3 VIP tiers: Bronze, Silver, and Gold. Weekly cashback rates are as follows:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.7% weekly cashback
• Gold — up to 1.0% weekly cashback

VIP tier upgrades are reviewed by 9pgm based on your play history and wagering activity.

6.1 Random Number Generator (RNG)

Game results on the platform are powered by a certified Random Number Generator (RNG) that shows no preference to any party and cannot be predicted in advance. 9pgm guarantees fair play.

6.2 Football and Live Games

Results in football betting and live casino games are processed through certified methods by companies connected to the betting platform. 9pgm has no direct control over game results, but oversees and ensures that players can play fairly.

6.3 Geographic Restrictions

You may only play from a location where doing so complies with your local laws. It is your own responsibility to check whether playing is lawful in your jurisdiction.

7.1 Strictly Prohibited Actions

The following actions are not permitted:

• Attempting to claim bonuses through fraudulent means
• Using software bots or automated playing programs
• Hacking or attempting to exploit the platform
• Attempting money laundering
• Collusion between multiple players to fraudulently claim bonuses
• Making unauthorized API connections to the platform without its knowledge
• Depositing using a payment method that does not belong to you

7.2 Code of Conduct

Players are not permitted to use abusive language, make threats, or attempt to harass other players on the platform. If such behavior is detected, the account will be closed immediately.

8.1 Voluntary Closure by Player

Players may request account closure at any time via Live Chat. Any bonus funds with an incomplete wagering requirement will be forfeited at the time of the request, and only settled funds will be returned.

8.2 Closure by 9pgm

A player's account may be closed without prior notice for any of the following reasons:

• Breach of these terms and conditions
• Providing false personal information
• Attempting to claim bonuses through fraudulent means
• Suspected illegal money laundering activity
• Failure to cooperate with platform verification

In such closures, the decision made by 9pgm is final.

8.3 Responsible Player Self-Exclusion

Those who find it difficult to control their gambling can request a self-exclusion for a set period via Live Chat. For more information, please read the Responsible Gaming page.

9.1 Data Collection and Use

9pgm uses the personal data provided by players solely to deliver services, carry out financial verification, and for promotional purposes. Data is protected with SSL encryption and will not be sold or shared with third parties.

For details about personal information, please read the Privacy Policy.

9.2 Data Retention

Players' financial records and KYC information are retained for the period required by law. These records may continue to be kept even after an account is closed.

10.1 Service Availability

9pgm works to keep the platform running reliably, but cannot guarantee uninterrupted availability due to server maintenance, connection issues, or third-party service factors. 9pgm is not liable for any losses arising from such disruptions.

10.2 Gambling Losses

Gambling losses result from players' own decisions, and 9pgm is not responsible for those losses. Gambling can lead to financial loss, so please only play with what you can afford.

10.3 Technical Issues

9pgm reserves the right to void game results caused by technical issues (bugs, glitches). In such cases, only the amount deposited will be refunded.

11.1 Notification of Changes

9pgm reserves the right to update these terms at any time. Changes will be announced on the platform, and continued use of the platform after an announcement is considered acceptance of those changes.

11.2 Contact

If you have any questions about these terms, you can reach us 24/7 via Live Chat. You can also email us at [email protected].